To design, deliver, and evaluate training programs focused on Ocean Freight-GTOM processes, systems, and compliance, ensuring operational teams have the knowledge and skills to execute end-to-end shipment handling effectively.
Key Responsibilities:
Training Design & Delivery
Develop and deliver training modules on Ocean Freight fundamentals, including:
Introduction to GTOM
Export & Import process flow leveraging GSC/L4 SOPs
Parties involved in OFR
Types of shipments (FCL, LCL)
VOCC vs NVOCC
Feeder & Mother Vessels
Types of containers
National & Multinational Gateways
Incoterms and their application
Shipping documents and Letter of Credit
Frequently used OFR charges
End-to-End OFR process
GSConnect – Case creation and viewing
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