Manager - Learning Advisor

Management Level: 07 – Manager – Learning Advisor Location: Hyderabad

Must Have Skills: Academic Delivery & Operations, Freelancer Hiring & Faculty Onboarding, Resource Planning, Stakeholder Management, Program Planning & Execution, LMS Coordination, Process & Quality Management, Performance Tracking (KPIs/SLAs), Cross-Functional Collaboration, Communication & Presentation Skills.

Good to Have Skills: Leadership, EdTech Operations, Vendor/Freelancer Management

Experience: 12+ years of relevant experience Educational Qualification: Graduate (MBA Preferred)

Job Overview: We are seeking an experienced Manager – Learning Advisor to lead end-to-end academic operations across multiple learning programs. The role will be responsible for ensuring delivery excellence through effective freelancer hiring faculty onboarding, resource planning, scheduling, stakeholder management, and process optimization. The ideal candidate will drive seamless program execution, maintain high delivery standards, and collaborate with internal teams and external academic talent to deliver exceptional learner experiences.

Key Responsibilities

Lead end-to-end academic delivery operations across multiple learning programs.

Own the freelancer hiring lifecycle, including sourcing, screening, onboarding, contracting, and deployment of trainers, mentors, evaluators, and faculty.

Build and maintain a strong freelance talent pool to support current and future delivery requirements.

Plan faculty allocation, scheduling, and utilization to ensure timely and efficient program execution.

Monitor delivery quality, learner experience, and adherence to defined SLAs and quality standards.

Collaborate with curriculum, content, learner success, technology, and business teams to ensure seamless program delivery.

Track operational metrics, faculty performance, learner feedback, and delivery KPIs to drive continuous improvement.

Manage delivery risks, escalations, and resource challenges while minimizing disruption to program execution.

Drive process standardization, operational efficiency, and automation initiatives across academic delivery functions.