Manager - Communications

American Express is seeking an experienced communications professional to support its colleague communications agenda in India. As American Express' second-largest colleague base globally, India represents a significant and diverse colleague community, making effective communications critical to building alignment, engagement and connection across the organization.

Reporting to the Vice President - Corporate Affairs and Communications, Asia, the Manager - Colleague Communications will help develop and execute communications strategies and programs that connect colleagues to the company's business priorities, leaders, culture and values.

The role requires a strong communicator who combines excellent writing and storytelling capabilities with sound judgement, business acumen and the ability to build strong relationships and operate effectively in a fast-paced, matrixed environment.

- Develop and execute colleague communications plans and campaigns aligned with business priorities and the broader India and global Corporate Affairs & Communications strategy.

- Partner with senior leaders and business stakeholders to develop clear, consistent and compelling communications that strengthen colleague understanding, engagement and connection.

- Develop and execute leadership communications, including executive messaging, talking points, presentations, town halls, colleague events and other leadership engagements.

- Identify and develop compelling stories that bring to life American Express' business priorities, culture and values and how we back our customers, colleagues and communities.

- Plan and execute colleague engagement communications around key business initiatives, organizational priorities and important moments across the market.

- Develop high-quality communications materials across colleague channels, including leadership messages, emails, newsletters, intranet content, presentations and digital communications, tailoring content and approach for different audiences.

- Manage and optimize colleague communications channels to help ensure information is timely, relevant, accessible and engaging.

- Provide strategic communications counsel and support to business stakeholders and senior leaders, helping translate business priorities and complex topics into clear and engaging colleague communications.

- Partner with business teams and regional/global Corporate Affairs & Communications colleagues to ensure colleague communications are aligned, consistent and effectively coordinated.