Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Title
Manager- Business Analyst
Business unit
Integrated Facility Management (IFM)
Reporting to
Sr Director- Business Services
Key stakeholders
Account director, On-Account JLL IFM Director, Client RES team (Bank representatives)
Direct reports
Nil
Duties & responsibilities
Understand business and ensures there is integration between business
and technology
Work closely with the operations and technical teams and is a major
contributor to the requirements specification deliverable
Support the account director to drive Annual account plan across various
function
Drive and track India level KPI’s for the account
Support the IFM team in driving change management on major projects
and become a single point of contact for operational related updates to
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Provides analytic support by coordinating data extraction from various
databases and data interpretation
Create report templates and data gathering tools to meet desired future
standard
Data custodian & controller for all strategic decisions
Trend analysis and aligning with account management team
Technology Tools including Helpdesk – Trending and Analytics
Deliver output files for reports and dashboards
Managing transition of Technology tools between Global and Local teams
Sign off on data roadworthiness
Facilitate Reporting on compliances
Seek and collate data for analytics
Generate MIS and reports as per management requirement
Cross verification of data as per agreed TOR time to time
Generate Daily reports, Weekly reports, MMR, QBR, ABR etc. and own
the reports
Performance objectives
Review business processes in order to gain a complete understanding of
current procedures and identify improvements
Document those processes, and connect business heads to information
technology groups in an organization
Responsible for analysing and modelling existing business processes
To understand and document current business procedures and identify
areas for improvement
A thorough understanding of the current state of the organization is
necessary prior to recommending changes related to implementing a new
business solution
The business analyst is responsible for the knowledge transfer of business
implications to the application/database developers and project managers
Key skills
Should have business analysis skills and experience in modelling
business processes
Extremely strong communication and presentation skills
Good documentation skills
Industry knowledge will be added advantage
Is very analytical with problem-solving and conflict resolution skills to
help identify, communicate and resolve issues
Employee specification
Graduated in Analytics from a reputed Management Institute
Should have related experience of 7-10 years
Location:
On-site –Gurugram, HR
Scheduled Weekly Hours:
40
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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