Manager - AOCC

JOB PURPOSE

To ensure & monitor the allocation of Airport resources at GNIAL to achieve efficient operations leading to improve On Time Performance (OTP), effective emergency handling involving aircraft and other facilities as per Airport Emergency Plan & regulatory compliance and timely updating and dissemination of information to all stakeholders (external and internal) during the shift duties at the airport.

ORGANISATION CHART

Head – Airside, AOCC & Slots

Duty Manager AOCC

KEY ACCOUNTABILITIES

Accountabilities

Key Performance Indicators

Responsible for ensuring efficient and optimum utilization of airport resources e.g. parking stands, boarding gates, check-in counters and baggage reclaim etc., based on the customer needs and during his/her shift duties.

• No. of complaints.

• On Time Performance of flights

To monitor & adherence of OMDA, Implementation of Noise Abatement plan and SOPs in compliance with ICAO and DGCA Regulations and recommendations.

• No. of audits observations (internal)

• No. of non-compliance.

• No. of observations closed

• No. of concerns in OMDA compliance

EXTERNAL INTERACTIONS

• Airlines/Ground handlers: Interaction with airlines/ground handlers in terms of operational requirements.