M2 Senior Manager - IT Ops

Must:

• Expert in Active Directory & SSO

• Strong experience in Azure AD & M365

• Knowledge in Netskope/Zscaler

• Knowledge in Windows/Linux Server Infrastructure

• Knowledge in ITSM & Automation Tools like Symphony/Fresh desk/Manage Engine/BMC/Atlassian.

• Have strong troubleshooting capability to resolve Technology/End user issues.

Good To Have:

• Hands-on Cloud AWS or Azure

• Hands on End user Security & MDM tools like Forcepoint/Crowdstrike/Intune/Defender etc.,

• Team leading skills – Mentoring/Coaching the team in both technology and behaviour skills.

• Knowledge in AI& Automation.

Qualifications:

• Degree in computer science, information systems, or related field.

• Minimum 10+ years’ experience on ITSM & End user Technology support.

• Minimum 5 years of experience Microsoft Platform like AD/Exchange/M365.

• Minimum 5 years of Team management – Minimum 10 Team members