Learning Operations Senior Analyst

Skill required: Talent Development - Learning Operations Designation: Learning Operations Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Learning & Development (L&D) Analyst supports the execution and delivery of learning, talent development, and capability-building initiatives across client and internal programs. The role is responsible for coordinating learning operations, managing training logistics, maintaining learning data and reporting, supporting stakeholder engagement, and ensuring an effective learner experience. The analyst works closely with business leaders, HR partners, trainers, vendors, and employees to support the successful implementation of learning strategies and programs What are we looking for? Experience

• 6-9 years of experience in Learning & Development, HR operations, talent development, or training coordination
• Experience working with Learning Management Systems (LMS) and learning technologies is preferred
• Experience supporting training coordination, reporting, and stakeholder management activities
• Familiarity with digital learning platforms, virtual training tools, and reporting dashboards
• Experience supporting employee engagement and talent development initiatives

Knowledge/Skills Requirements:

• Analytical and problem-solving skills
• Passion for customer service
• Results & detail-oriented
• Focus on high data accuracy
• Quality driven – in communications and all system transactions.
• Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate
• Good written and verbal skills. Strong English language communication skills
• MS Office
• Regulatory Compliance (Process specific)
• CDP
• Excellent communication and client relationship skills