Lead - TA Shared Services

Job Description: Lead – TA Shared Services

Job Purpose:

The Recruitment Operations Lead is responsible for designing, standardizing, and continuously improving the recruitment operating model across all business lines and locations. This role owns process excellence, technology/ATS configuration, data quality, vendor governance, and operational metrics, ensuring the TA Shared Services Centre delivers consistent, efficient, and high‑quality hiring support at scale.

Experience & Qualification:

• Graduate / Post Graduate – preferably in HR

• Experience in hiring healthcare hiring preferred

• Experience in managing large teams

• 10–12 years in TA with strong stakeholder management; high‑volume hiring for Nursing/Para or critical/managerial roles for Admin.

Job Responsibilities:

• Process Design, Governance & Standardization

• Define and maintain standardized hiring processes, SOPs, SLAs, templates, and policies across Nursing, Paramedical, Admin, and Doctor segments.

• Ensure process consistency across clusters and adherence to compliance, audit, and documentation standards.

• Partner with the TA Head – SSC to roll out new workflows, JD templates, and approval rules across teams.

• ATS Management, Workflow Configuration & Automation

• Own ATS workflow design—screening rules, automation triggers, notifications, candidate tagging, templates.