Lead - Internal Audit & SOX

Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Job Description

Impact You Can Create

At Freshworks, we are moving fast to redefine the SaaS landscape. In this role, you won't just check compliance boxes—you will act as a strategic guardian and advisor for our digital environment. By joining our growing IT Internal Audit team, you will:

Enable Secure Scale: Help design and fortify the internal IT control framework that supports Freshworks’ rapid global growth.

Bridge Technology and Business: Act as a critical cross-functional collaborator, translating complex IT risks into actionable business insights for engineering, security, and finance teams.

Drive Continuous Innovation: Use your learning agility to quickly master emerging cloud technologies, optimizing our risk mitigation strategies before risks even manifest.

Cultivate Trust: Build strong, transparent relationships with internal control owners and external auditors, ensuring seamless alignment and operational integrity.

Roles & Responsibilities (R&R)

Audit Execution: Lead walkthrough meetings, evaluate system designs, and test the operational effectiveness of IT General Controls (ITGCs) and Automated Applications Controls (ITACs).