Key customer Supply Management

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

Act as the end-to-end supply chain leader for key customers especially for the key programs running with customers, bridging customer requirements, collaborating with key stakeholders to drive operation actions to secure supply. Improve the performance, close gap vs customer requirement.

Job Requirements

Collaborative planning with customer Partner with Customer Program Team and Sales to understand demand, milestones, and risks Translate requirements into supply chain plans and execution roadmap Act as single point of contact for supply status and escalation End-to-End Supply Visibility & Gap Management Consolidate supply status across plants, procurement, and inventory Identify risks such as capacity constraints and shortages Lead cross-functional actions to close supply gaps Capacity Planning & Decision Support Work with PM and operations to evaluate capacity constraints Support decisions on capacity, footprint, and trade-offs Execution Drive Across Functions Drive procurement, manufacturing, and logistics alignment Ensure delivery performance and customer satisfaction Escalation & Governance Lead supply escalations and enable fast decision making Establish Monthly S&OP and reporting cadence with customer Continuous Improvement Track KPIs such as OTD, inventory, and supply gap closure Drive planning and execution improvements

Key Competencies

• End-to-end supply chain leadership
• Strong stakeholder management
• Data-driven decision-making
• Problem-solving under ambiguity
• Executive communication
• High ownership and urgency

What your background should look like

Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration 12 –14 years of experience in supply chain, planning, or operations Strong end-to-end supply chain management understanding, demand & supply planning, procurement / manufacturing coordination Experience working in international companies or global environments Comfortable working across regions, time zones, and cross-cultural teams

Competencies

SET : Strategy, Execution, Talent (for managers)