Information Protection Advisor
Cigna
The Infrastructure Engineer Advisor is responsible for designing, supporting, and improving enterprise directory services, including Active Directory (AD), LDAP, and DNS. This role helps ensure secure, reliable access to systems and applications across a large global environment. The ideal candidate has experience supporting enterprise infrastructure, troubleshooting complex technical issues, and collaborating with teams to deliver secure and scalable technology solutions.
Responsibilities:
- Design, implement, and support Active Directory, LDAP, and DNS environments.
- Support application migrations between domains and ensure successful integration with directory services.
- Respond to and help resolve critical Priority 1 incidents.
- Partner with application owners and technical teams to securely integrate applications with Active Directory and LDAP.
- Improve identity, access, and entitlement management through directory services technologies.
- Provide engineering leadership for infrastructure solutions across multiple locations and domains.
- Troubleshoot and resolve infrastructure compatibility and performance issues.
- Work with IT leaders and partner teams to develop strategies related to endpoint and infrastructure management.
- Lead or support infrastructure projects and coordinate work with engineers, contractors, or vendors as needed.
- Design and implement new technologies and enhancements to existing systems.
- Provide technical guidance and support to other engineers and support teams.
- Maintain technical documentation, system configurations, and program libraries.
- Drive continuous improvement by identifying opportunities to enhance processes, tools, and technologies.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- 3+ years of experience supporting enterprise infrastructure in a large-scale environment with 10,000+ users.
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