Informatica PC-IICS (Production Support)
Infosys
Production Support & Monitoring
Monitor daily ETL workflows, mappings, and jobs in PowerCenter and IICS Ensure timely execution of batch jobs and meet SLA commitments Perform initial triage and resolve production issues quickly
Incident & Problem Management
Troubleshoot failures in sessions, workflows, and integrations Analyze logs and identify root causes for data issues Work on incident management tools (ServiceNow, Jira) Provide permanent fixes for recurring issues
Informatica PowerCenter (PC) Support
Support PowerCenter environments (10.x) Monitor Repository Service, Integration Service Debug session errors and optimize workflows Perform deployment/migration across environments
IICS (Informatica Cloud) Support
Monitor IICS jobs, task flows, and mappings Manage Secure Agent (installation, upgrades, troubleshooting) Handle connectivity issues between cloud and on-prem systems Support application integration and data integration pipelines
Data Validation & Quality Checks
Perform data validation and reconciliation Ensure data accuracy, completeness, and consistency Work with data quality tools if required (IDQ – optional)
Scheduling & Automation
Manage job scheduling tools:
Control-M / Autosys / Informatica Scheduler
Develop shell scripts for automation and monitoring Ensure dependencies and workflows are executed correctly
Performance Optimization
Identify performance bottlenecks in workflows and mappings Optimize queries and transformation logic Tune sessions for better throughput
Database & Integration Support
Work closely with databases:
Oracle, SQL Server, DB2, etc.
Optimize SQL queries and connections Handle source/target data issues
Required Skills & Qualifications Core Skills
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