Implementation Consultant

Job ID 27-0834(a)

Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda!

Barracuda Networks is seeking an Onboarding and Implementation Consultant is a product specialist for Barracuda Networks security software products focused on onboarding customers with velocity and a strong emphasis on business outcomes. You will work hands-on with customers to ensure fast, successful value realization, while also designing and evolving the onboarding framework, processes, content, and playbooks that standardize and scale our onboarding function across the organization.

What you’ll be working on

• Serve as a product specialist for one or more Barracuda security software solutions, guiding customers through onboarding journeys that deliver measurable business outcomes.

• Lead and execute customer onboarding activities with a focus on speed, quality, and value realization, ensuring successful adoption and deployment.

• Develop, document, and maintain onboarding frameworks, playbooks, and content (workflows, checklists, templates, knowledge articles) to standardize and scale onboarding across the global customer base.

• Collaborate with Customer Success Managers, Professional Services, Product, and Enablement teams to align onboarding activities with customer success metrics and product outcomes.