Service Delivery, People Services Center contact, receives inquiries on service central and provide employee support. Performs workload fulfillment for Service Delivery activities (e.g., HR invoices, offer administration, and employee services) and enters information into administration and tracking systems.
Summary of Responsibilities:
Service Delivery, People Service Center contact (w/administrative experience).
May deliver regional administrative support for HR activities (e.g., Personnel files, On/Off boarding).
Receives inquiries on service central and may serve as regional point of contact for manager/employee inquiries.
Workload fulfillment for Service Delivery activities (e.g., HR invoices, Offer administration, and employee services).
Entry of information into administration and tracking systems (e.g., Workday, Service Now).
Accountable to service delivery performance/satisfaction measures, expectations, and standards (qualitative/quantitative).
May include HR Admin work unique to business or site/geography.
May include Local liaison between business and Service Delivery, People Services Center.
May include support to Local Managers, Employees, HR.
Provide administrative support for HR responsibilities that must be handled locally (employee records, On/Off boarding), as needed depending on size and scope of the site.
Requires unquestionable customer service skills, organization, and confidentiality.
Don't want to miss the next one?
Subscribe to daily email alerts for roles matching your interests.
