HIH - Financial Analysis Senior Manager

Senior Manager, Client Analysis & Consultation

(CIGNA: Financial Analysis Senior Manager)

POSITION SUMMARY

The Senior Manager, Client Analytics & Consultation position is a key leadership role within the Client Analytics. This position reports to the Director of Client Analytics and is responsible for leading a team of analytical professionals focused on delivering high-impact financial analyses, pharmacy trend insights, forecasting, and client reporting. The role combines people leadership, analytics expertise, operational execution, and strategic problem-solving.

The Senior Manager will oversee the development of client-specific financial analyses and forward-looking pharmacy trend insights that help clients understand the drivers of pharmacy spend, anticipate future cost pressures, and evaluate solutions to manage trend. This individual will partner closely with Client Analytics, Sales, Account Management, Product, Pricing, Supply Chain, and Finance teams to ensure the delivery of accurate, timely, and actionable insights.

In addition to managing day-to-day analytical work, the Senior Manager will establish best practices, develop team capabilities, and accelerate the adoption of automation, AI, and advanced analytics to improve scalability, efficiency, and quality across the organization. The role will also serve as a critical liaison between the Hyderabad-based team and U.S. leadership, ensuring alignment on priorities, quality standards, and strategic objectives.

ESSENTIAL FUNCTIONS

Team Leadership & Talent Development

• Lead, coach, and develop a team of direct reports, fostering a culture of accountability, continuous learning, and operational excellence.

• Establish clear performance expectations, development plans, and career pathways for team members.

• Conduct hiring, onboarding, training, and mentoring activities to support continued growth of the GCC Client Analytics organization.

• Build analytical, business, and presentation skills across the team to ensure high-quality client deliverables.