At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries.
https://www.godrejindustries.com/
About Godrej Living Private Limited (GLPL)
Godrej Living is your gateway to the realm of innovative and sustainable living solutions. As an extension of the esteemed Godrej Group, a conglomerate with over 125 years of legacy, we are committed to delivering excellence in every aspect of your living experience. At Godrej Living, we take pride in creating and maintaining happy, environmentally responsible residential communities that provide comfort, peace of mind and a sense of belonging.
Our comprehensive Community Development services are designed to ensure that every aspect of your living and working space is meticulously maintained, allowing you to focus on what truly matters - enjoying your life to the fullest.
www.godrejproperties.com
About the role
The incumbent will be responsible for d driving revenue growth, developing and executing sales strategies, and expanding the customer base for the company’s facility management services. This role requires a dynamic leader with a proven track record in B2B sales, relationship management, and business development within the facility management industry.
Key Responsibilities
Lead Generation & Business Growth
Identify new business opportunities across geographies and industries to drive market expansion.
Build a robust sales pipeline through market research, networking, and participation in industry events.
Optimize lead categorization and assignment to ensure alignment with sales priorities.
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Maintain high conversion ratio and enhance deal closure efficiency
Achieve sales revenue targets of ₹150 Cr in new business, with a minimum gross margin of 15%.
Develops and executes strategies for lead generation, conversion, and client acquisition
Sales Planning & Strategy
Develop and implement a comprehensive sales strategy for Facility/Property Management Services, Pre & Post-possession services and Curated product & specialized services
Assigns sales targets to the regional sales teams and tracking their performance.
Monitor the sales pipeline, ensuring efficient contract closures and revenue realization.
Lead the bid management process, including tender identification, pricing strategies and contract negotiations
Engage with corporate clients, developers, RWA’s, society members and property owners for business development and contract finalization
Stay updated on industry trends, competitor strategies, and pricing models to maintain a competitive edge.
Generate new revenue streams through consultancy services and strategic business initiatives.
3. Client Relationship Management (CRM)
Ensures smooth client onboarding and post-possession support in collaboration with the Operations teams.
Identify cross-selling and up-selling opportunities for curated products and services.
Act as the escalation point for all client-related issues.
Maintain 100% retention of strategic accounts (Top 30% contributing 75–80% of revenue) through a Strategic Account Retention Program.
Develop a client engagement framework, ensuring proactive client meetings with 85% adherence to an annual engagement calendar.
Personally, own the top 5 key clients, driving 10% organic growth (through portfolio extension, additional scope, or new services) and ensuring a 0.5% overall margin improvement.
Provide structured feedback to the Operations team post-client meetings through Minutes of Meeting (MOM) documentation.
Sales Team Leadership & Performance Management
Lead, mentor, and motivate the sales team to achieve individual and team targets.
Set performance metrics and regularly review sales achievements and pipeline status.
Maintain a Business Development (BD) tracker following the SPANCO methodology: Suspect, Prospect, Approach, Negotiation, Closure, Order.
Prepare P&L statements for all existing and new sites for approval by the Delivery Council Committee.
Conduct contract review & expectation-setting sessions with the Transition & Operations teams post-contract finalization.
5). Process Improvement & Compliance
Identify process inefficiencies in business development and recommend strategic improvements.
Provide insights to enhance service offerings, pricing models, and market positioning.
Ensures compliance with company policies, industry regulations, and contractual obligations.
Tracks and improves sales cycle efficiency, conversion rates, and overall service excellence.
6). Budgeting / AOP
Develop Annual Operating Plan (AOP) incorporating: Sales Forecast, Manpower Planning, Market Trends and Competitive Analysis, Marketing Budget Allocation
Monitors sales and marketing budgets to ensure cost-effectiveness and optimal resource allocation.
Collaborate with the Business Development (BD) team to finalize pricing strategies and allocate marketing budgets for new contracts and service offerings.
Education and Skills:
MBA from Premier B-School
8-12 years of experience in the core Facility Management (FM) industry, with significant exposure in a senior leadership role.
Proven track record in B2B sales, business development, and relationship management.
Experience in large-scale revenue generation, strategic account management, and sales leadership.
Work Experience 10–12 years
Benefits
Be an equal parent
Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners
6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
2 months paid leave for secondary caregivers
Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel
Coverage for childbirth and fertility treatment
No place for discrimination at Godrej
Gender-neutral anti-harassment policy
Same sex partner benefits at par with married spouses
Coverage for gender reassignment surgery and hormone replacement therapy
Community partnerships and advocacy
Persons with Disability (PwD) care
We are selfish about your wellness
Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options
Elder care for those who might need to extend support to senior family members
Preventative healthcare support
Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.
Uncapped sick leave
Flexible work options, including remote working and part-time work
Mental wellness and self-care programmes, resources and counselling
Celebrating wins, the Godrej Way
Structured recognition platforms for individual, team and business-level achievements
Digital and offline instant recognition platforms
An inclusive Godrej
Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And it has been over a century. It’s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.
We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.
If this sounds like a role for you, apply now!
We look forward to meeting you.
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