GS Software Engineer

Recruiter: Mounika Nagabhiru

Hiring Manager: Chirag Kantilal Dave

Career Grade: E

About the role

Telecom mediation and rating platforms process billions of events every single day—usage records, network events, charging inputs, partner settlements, and more. These events must be collected, confirmed, transformed, enriched, and delivered with absolute accuracy and reliability. Even a small failure can lead to revenue leakage, incorrect billing, compliance issues, customer dissatisfaction, or fraud exposure.

This role ensures that every event flowing through BT’s networks is captured, processed, rated, and handed off correctly to downstream systems including Billing, Assurance, Fraud Management, and MIS platforms. The software you build and maintain directly safeguards BT’s revenue, operational integrity, and customer trust.

By ensuring high throughput, fault inclusive, and secure mediation and rating processes, this role plays a pivotal part in enabling BT to bill accurately, detect anomalies quickly, make data driven decisions, and deliver seamless customer experiences across all services. In short: you keep the business running, the revenue secure, and the network intelligent.

What you’ll be doing

• Technical Solution Delivery

Supports the implementation of technical solutions for internal and external customers across telecom mediation flows, resolving inter system issues and contributing within cross functional squads.

• Architecture & Technology Choices

Contributes to technical decisions, technology selection, and architecture direction for high performance mediation platforms, balancing immediate product needs with long term transformation.

• Software Design & Development

Supports the creation and development of software components aligned with enterprise architecture and BT’s security standards.