The General Manager – Civil & Finishes is responsible for leading the Civil & Finishes Centre of Excellence (CoE) responsible for driving technical excellence, standardization, capability development, and operational support across airport projects. This role ensures consistent quality, safety, innovation, and efficiency in civil and finishes works across sites under both manpower and turnkey contracts.
Responsibilities
Key Performance Indicators (KPIs)
Technical Leadership & Governance Define and maintain electrical engineering standards, specifications, SOPs, and quality benchmarks across all airport projects. Drive harmonization of practices for civil works and finishes across roads, runways, taxiways, aprons and auxiliary buildings. Evaluate new technologies, materials, and methodologies for improving asset performance and lifecycle. Track and report on key metrics such as surface durability, structural integrity, finish quality index etc. Participate in internal and client reviews, representing civil & finishes works performance across airports.
% Improvement in system uptime and asset lifecycle cost
Number of new technologies/materials evaluated and adopted
Design & Engineering Support Provide design inputs, BOQ validation, and technical reviews for structural systems, flooring, faade treatments, roofing, and interior finishes in new airport development or refurbishing projects. Lead value engineering exercises to optimize designs with respect to CAPEX, OPEX, and sustainability outcomes. Vet and approve electrical systems designs shared by OEMs/consultants while ensuring adherence to safety standards.
Support resolution for complex technical issues and drive hazard identification and mitigation practices. Promote the use of eco-friendly construction materials, low-VOC finishes, and sustainable design elements in civil works.
Variance between planned and actual cost
No. of value engineering proposals accepted and implemented
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Resolution turnaround time for complex technical issues
Asset Lifecycle & Maintenance Strategy Define asset lifecycle strategy for civil structures and interior finishes, including schedules for preventive maintenance, condition-based inspections, and durability benchmarks. Develop lifecycle costing models and TCO (Total Cost of Ownership) projections for civil components (e.g., pavements, terminal finishes, faade elements) to support investment decisions. Recommend and implement digital tools (CMMS, IoT sensors, etc.) to enable data-driven maintenance. Develop health monitoring protocols and root cause analysis frameworks.
% assets covered under predictive/preventive maintenance strategy
Reduction in unplanned downtime of assets
No. of root cause analyses completed and closed
Accuracy of lifecycle cost estimations vs. actual costs incurred
KEY ACCOUNTABILITIES - Additional Details
Project Commissioning Support
⢠Support site teams during civil and interior fit-out commissioning to ensure alignment with finishing standards, and structural design criteria.
⢠Develop and standardize commissioning checklists and handover documentation.
⢠Facilitate third-party validations or certifications (e.g., IGBC, GRIHA) of civil and interior works at the time of handover.
ï % projects where commissioning checklists were fully complied with
ï No. of sites supported during commissioning phases
ï Time taken for handover post-completion
Vendor Management
⢠Build and maintain a vendor evaluation framework for key material suppliers and service providers.
⢠Track vendor performance across projects using a centralized rating system based on quality, delivery, support, and innovation.
ï Vendor performance score
ï No. of vendors evaluated through defined framework
ï No. of new technically prequalified vendors onboarded
Knowledge Management
⢠Build in-house capabilities by designing training modules for site engineers and technicians.
⢠Lead technical upskilling initiatives, certifications, and knowledge repositories.
No of trainings conducted
ï % members upskilling/certification programs
Team Development and Management
⢠Address team concerns, provide guidance, and create opportunities for professional growth.
⢠Foster a culture of collaboration, accountability, and continuous improvement.
⢠Encourage participation in team-building activities and employee engagement initiatives.
No. of trainings conducted
ï % members upskilling/certification programs
EXTERNAL INTERACTIONS
CISF, Customs, Immigration, Delhi Police, BCAS, CEA, MOCA, Fire Services Service Providers, Suppliers, OEMs, Consultants External System Auditor
INTERNAL INTERACTIONS
Department HODs Procurement, Finance, Operations, Commercial, HR Internal System Auditor
FINANCIAL DIMENSIONS
AOP of Rs 5 Cr Other new Project of Rs 9 Cr.
OTHER DIMENSIONS
P&E Team of 11 person Service Provider (OEM) staff of 150 person
EDUCATION QUALIFICATIONS
B.E OR B. Tech in Civil Engineering
NDT Level 2 Certifications
RELEVANT EXPERIENCE
20+ years of experience Asset Lifecycle Management & Serviceability Process Optimization HSE Systems Implementation Cost Management & Optimization Technical Innovation & Advancement Risk Management Knowledge of Mechanical Systems Regulatory & Legal Compliance
COMPETENCIES
Problem Solving & Analytical Thinking
Planning & Decision Making
Capability Building
Strategic Orientation
Stakeholder Focus
Networking
Execution & Results
Teamwork & Interpersonal influence
Personal Effectiveness
Social Awareness
Entrepreneurship
Commissioning and Handover (ORAT) (Proficient)
Finishing Works (Proficient)
Airfield Pavement Design (Proficient)
Design Management (Proficient)
Quality Control (Proficient)
Materials and Finishes Selection Knowledge (Proficient)
Exterior Envelope and Façade Works (Proficient)
Regulatory Compliance and Management (Proficient)
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