Global Head of Network (Chief Network Officer) – Health Organization IHDS - Cigna International Health
About Cigna:
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.
Our mission is to improve the health, well-being, and peace of mind of those we serve.
Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive-ensuring your well-being and work-life balance.
We're looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first.
At Cigna, you'll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life's key moments, your work will matter.
Grow with us-and help shape the future of healthcare.
About the role:
The Global Head of Network (Chief Network Officer) leads the end-to-end provider network strategy, contracting, and performance management across the Health segment within IHDS.
The role establishes a single, enterprise-led network model, ensuring alignment with IH and IHDS strategic priorities while optimizing cost, access, quality, and provider performance. It drives global consistency in contracting, strengthens strategic provider partnerships, and enables differentiated customer and provider value.
This position reports directly to the Chief Health Officer and is a key member of the Health Organization Leadership Team.
Key Responsibilities:
Network Strategy & Market Insight
- Define and deliver a multi-year global provider network strategy aligned with IH and IHDS priorities.
- Lead periodic network strategy reviews across regions and functions to ensure consistency and performance optimization.
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- Partner with Finance and Medical Economics on network cost drivers, forecasting, and performance insights.
Global Contracting & Provider Partnerships
- Establish and govern global contracting strategies, standards, and methodologies.
- Lead negotiations for strategic and high-value provider partnerships at a global level.
- Drive value-based contracting models to improve quality outcomes and cost efficiency.
- Ensure alignment between regional contracting execution and enterprise objectives.
- Strengthen provider relationship management and engagement frameworks.
Network Performance Management
- Define and implement network segmentation and performance frameworks across cost, quality, and access dimensions.
- Oversee provider performance monitoring, including utilization, outcomes, and provider experience.
- Integrate clinical, operational, and payment integrity insights into network optimization decisions.
- Drive initiatives to improve network efficiency, adequacy, and member experience.
- Partner with D&A and Technology to enhance data-driven network management capabilities.
- Report progress to portfolio management function within Strategy & Transformation to inform prioritization and resource allocation
Enterprise Integration & Execution
- Act as the enterprise integrator for provider network strategy, aligning with IH, BOB, IHDS and enterprise.
- Ensure network strategy is embedded into product design, care models, clinical programs and operational delivery.
- Lead cross-functional initiatives that optimize the full health value chain.
- Influence enterprise investment decisions related to network capabilities, partnerships, and innovation
Governance & Value Delivery
- Establish and lead global network governance frameworks, including contracting, performance, training/orientation and partnerships.
- Ensure disciplined prioritization and execution of network initiatives with multi-million-dollar impact.
- Track and deliver measurable outcomes on cost containment, quality improvement and access expansion.
- Provide executive-level reporting on network performance and value realization.
Requirements
- Master’s degree in Business, Healthcare Management, or related field (MBA preferred).
- 15+ years of progressive leadership experience in provider network, contracting, and healthcare operations.
- Extensive experience in international health insurance and multi-market provider network management.
- Proven track record in large-scale network transformation and cost optimization.
- Deep expertise in provider contracting, pricing, and partnership models.
- Strong understanding of clinical operations, payment integrity, and healthcare economics.
- Experience leading multicultural, multi-location teams in a global environment.
- Strategic mindset with the ability to balance cost, quality and access trade-offs.
- Strong executive presence with ability to influence enterprise stakeholders and external partners.
- Financial acumen with demonstrated ability to drive ROI and cost savings impact.
- Exceptional communication, negotiation, and stakeholder management skills.
- Several language capabilities is preferred
Position Impact
- This role shapes the global provider network strategy and performance for IH directly influencing affordability, access and quality outcomes across international markets. It enables IH to leverage its global scale, strengthen provider partnerships, and deliver a differentiated, high-performing network that enhances competitiveness, improves customer outcomes and drives sustainable financial performance.
Why You'll Love Working here
- Competitive salary
- Multicultural and hybrid working environment
- Private Medical Insurance
- Employee Wellbeing Benefits
- Educational Development Program
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
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