FinOps Manager II - AR, India Advertising Collection

Position Summary

India Advertisement is seeking an experienced and dynamic L5 Billing & Accounts Manager to lead and manage end-to-end billing and accounts operations within our Business Operations function. The ideal candidate will bring deep expertise across the Order-to-Cash (O2C) and Accounts Payable (P2P) cycles, combined with strong people management capabilities and a passion for operational excellence.

Key Responsibilities

Operations Management ● O2C Ownership - spans order management, billing, invoicing and limited knowledge on collections, cash application. Reconciliation with specific operational expectations at each stage is mandate. ● GL & Accounting Understanding - covers Chart of Accounts knowledge, journal entry flows, accounting standards (GST/VAT/IMS), financial close support, and cross-functional financial acumen. ● Audit leadership - leading walkthroughs with external auditors during statutory, SOX, and internal audits ● Audit readiness - preparing documentation, control matrices, and proactively remediating gaps ● Upstream team collaboration - working with Sales Ops, Order Management, Product, to resolve discrepancies and ensuring billing terms and pricing are accurately translated into invoicing ● Feedback loops - sharing payment behavior trends and credit risk insights back to Sales for better deal structuring ● New product launches - collaborating cross-functionally to define billing models and system configurations ● Oversee Accounts Payable processes including invoice processing, vendor payments, reconciliations, and aging management ● Drive process standardization, automation, and continuous improvement initiatives across billing and accounts functions ● Ensure accuracy and timeliness of billing cycles, revenue recognition, and financial close activities along with month end & quarter end close. ● Manage escalations and resolve complex billing/payment discrepancies People Management & Leadership ● Lead, mentor, and develop a team of billing professionals across multiple levels ● Drive performance management, goal setting, and career development for direct and indirect reports ● Foster a culture of accountability, collaboration, and continuous learning ● Manage workforce planning, hiring, onboarding, and retention strategies ● Build and maintain a high-performing team with strong succession planning

Stakeholder Management & Strategy ● Partner with Finance, Revenue Accounting, Treasury, Sales, and Product teams to align billing operations with business objectives ● Provide insights and reporting on AR/AP health, DSO trends, aging analysis, and cash flow forecasting ● Support audit and compliance requirements related to billing and accounts ● Drive strategic initiatives such as system migrations, ERP implementations, and process re-engineering ● Present operational metrics and business reviews to senior leadership