As part of the global Field Service team, the Senior Field Service Engineer provides field and factory support to customers and channel partners while working closely with internal departments to drive continuous improvement in Sundyne pump and compressor products, processes, and service practices.
The role requires strong technical knowledge of Sundyne products, with hands-on support for installation, pre-commissioning, commissioning, troubleshooting, controls, instrumentation, PLCs, and rotating equipment.
Domestic and international travel of 50% or more is required.
The compensation structure includes base salary plus overtime up to a defined level.
Key Responsibilities
Travel to customer sites to support the installation, pre-commissioning, commissioning, troubleshooting, and rebuilding of Sundyne API and non-API equipment in accordance with OEM and API specifications.
Supervise customer craft personnel during on-site work to ensure activities are completed safely, accurately, and to the required technical standards.
Prepare thorough field reports and ensure customer and OEM documentation is completed accurately and on time, including time sheets and travel and expense reports.
Communicate professionally and collaborate effectively with customer personnel, channel partners, and internal Sundyne teams at all levels.
Provide technical expertise on centrifugal pumps, centrifugal compressors, controls, instrumentation, and complex rotating-equipment failure modes, including mechanical, electrical, and process-related issues.
Analyze equipment hardware and operating conditions to identify failure modes and confirm whether parts and systems meet OEM requirements.
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