Executive – Field Operations CBC

ABOUT CUSTOMS BROKAGE AND COMPLIANCE

DHL Global Forwarding CBC team oversees shipments complying with the relevant customs laws and regulations, facilitating the smooth movement of goods across borders. Collaborating with AFR and OFR teams, custom department officials, and other external stakeholders for maintaining efficiency and compliant customs processes.

JOB SUMMARY

As an integral part of CBC Field Operations, an incumbent plays a pivotal role in ensuring smooth cargo clearance and delivery processes, coordinating with internal departments and external stakeholders, maintaining adherence to customs regulations, and utilizing technological tools for efficient back-office operations. Additionally, the role entails promoting a customer-centric approach, upholding ethical standards, and adapting strategies to navigate changing regulatory environments effectively.

KEY RESPONSIBILITIES

Operational Excellence

• Facilitate Efficient Customs Clearance.

• Ensure timely clearance and delivery of cargo without incurring penalties or demurrages as much as possible.

• Coordinate with transport vendors for timely placement of vehicles for loading/offloading.

• Ensure proper loading/offloading of cargo on transport vehicle without damages.

• Submit required documents, expense reports, and information promptly.

• Provide timely updates to reporting managers on assigned tasks.

• Monitor daily field operations and ensure compliance with regulatory standards.

• Foster effective coordination between internal departments.