Executive

Essential Functions

• Provides high quality customer service in resolving queries of client customers by obtaining, analyzing and verifying the accuracy of their queries or funding transactions in a timely manner.

• Provides inbound phone support on various Product lines.

• Initiates required action for response to customer service requests for claims status/inquiries and communicates changes to the appropriate departments.

• Ensures and provides quality service to while administering their account.

• Participates and provides expertise as a member of the funding departmental team to ensure continuous process improvement initiatives are met.

• Additional tasks/ responsibilities may be added from time to time or as the client &/or business need arises

Responsibilities for Internal Candidates

Essential Functions

• Provides high quality customer service in resolving queries of client customers by obtaining, analyzing and verifying the accuracy of their queries or funding transactions in a timely manner.

• Provides inbound phone support on various Product lines.

• Initiates required action for response to customer service requests for claims status/inquiries and communicates changes to the appropriate departments.

• Ensures and provides quality service to while administering their account.

• Participates and provides expertise as a member of the funding departmental team to ensure continuous process improvement initiatives are met.