Overview: At bp, we’re reimagining energy for people and our planet. We have an ambitious ambition: be a net zero company by 2050 or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new global business services (GBS) centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS centre will drive cutting-edge digital solutions and agile ways of working.
Key Accountabilities :
Accountable for ensuring accurate and timely recording and resolution of all employees while ensuring adherence to policies and procedures in the drive for exceptional service, operational excellence and compliance.
Ensure accurate and timely resolution to employee expenses
Reconciliation of the relevant systems to ensure they balance and that any discrepancies or variations are investigated and corrected
Implement compliance with the policies and procedures; accurate and timely reporting to myExpense team lead on gaps for which the team is responsible
Provide myExpenses related advice and information as and when required
Implement guidelines for the expense process and proactively identify, propose and implement continuous improvement opportunities in existing processes.
Regularly track and resolve outstanding issues that have been raised, or further escraise the necvitalrties
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High level of familiarity with the systems used in order to maintain and reconcile the relevant system to ensure it balances correctly.
Ensure accurate solutions are provided to employee query. Solutions reviewed thoroughly to ensure completeness and accuracy.
Issues to be resolved and verified in an accurate and timely manner within tight deadlines
Collaborating closely with vendors (bank) and colleagues in different time zones and potentially in different languages requiring rigorous coordination between teams
Working hours (ANZ/ASPAC/UK/Europe/US shift) to support Business Partners
Essential Education & Experience
Bachelor’s Degree in Management, Business, Finance, Accounting, or related field, or Diploma holder
Minimum of 3 - 4 years of experience in employee expenses, general accounting and accounts payable operations
Experience in using ERP / tools like concur, SAP, SNOW, good skills in Excel is an added advantage
Mindsets
Own your success - Accountable for delivering innovative business outcomes; Seeks opportunities to improve and digitize process delivery; Adheres to safe and ethical work practices
Think big - Actively builds own knowledge, capabilities and skills for the future; Values teamwork and collaborates to achieve results
Be curious - Willing to suggest new ways of working, processes and technologies; Ensures the delivery and improvement of digital solutions to benefit customers
Effortless customer experiences - Understands customer needs and delivers digital flawless self-service customer experiences
Digital first - Applies creative digital solutions to tackle problems
Key Competencies
Operational Excellence - Has a sound understanding of process and workflow streamlining, problem resolution and organisational change
Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans
Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state
Digital Fluency - Effectively uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data.
Analytical Thinking - Systematically breaks down a sophisticated problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a sophisticated problem or situation. Challenges assumptions and reliability of acquired information.
Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights.
Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new insights, projects and opportunities.
Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term customer needs and communicates benefits to the stakeholder. Knows when and how to use the chain of command.
Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and solve problems
Relationship Management - Establishes and maintains relationships with peers and internal business partners to achieve results.
Eye For Business - Identifies new or alternative approaches to performing business activities more efficiently
Why Join bp?
At bp, you'll have the opportunity to work with experienced colleagues across the globe, contribute to relevant transformation, and build a career where your ideas, experiences, and perspectives matter. We support flexible thinking, continuous learning, and inclusive leadership. Together, we're creating a workplace where everyone can grow, supply, and succeed. Diversity, Equity & Inclusion We welcome applications from individuals of all backgrounds, experiences, identities, and abilities. We are committed to creating an environment where everyone feels they belong and can perform at their best.
Travel Requirement Up to 10% travel should be expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is a hybrid of office/remote working
Skills:
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Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
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