Exec N/I/II Application Technologist

The Field Technical Support (FTS) Officer will serve as the on-site technical custodian for assigned APPS Mega accounts and mega-sites. The role is responsible for diagnosing site conditions, recommending fit-for-purpose product systems, supervising critical application work and supporting successful execution of complex or high-value waterproofing, flooring and repair projects. The position is expected to strengthen customer confidence, improve site conversion, reduce complaints and compensation, and enable business growth through technically sound interventions.

Key Responsibilities

Technical Diagnostics & Solutioning

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Conduct detailed site assessments for waterproofing, industrial flooring, repair and rehabilitation requirements.

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Evaluate concrete structures, substrate condition, structural distress, water ingress, cracks, delamination, corrosion, dampness and other failure indicators.

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Identify root causes at problem sites and recommend suitable product systems and application methodologies.

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Prepare practical site recommendations, technical notes and corrective action inputs for customers, contractors and sales teams.

Project Site Support & Execution Supervision

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Provide on-site support for mega-sites, strategic accounts and complex/high-value executions.

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Supervise critical applications of preformed membranes, liquid-applied membranes, industrial floorings and repair systems.

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Ensure correct substrate preparation, method of application, detailing, sequencing and workmanship quality.

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Support mock-ups, trials, first-time applications, system demonstrations and site-level contractor enablement.

Quality Assurance & Service Management

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