Employee Relations Specialist, Corporate Employee Relations

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA.

As an Employee Relations Specialist at Amazon, you will provide expert consultation on complex employee relations matters for our corporate functions. You will partner with HR Business Partners, Legal, and business leaders to drive effective employee relations practices, lead investigations, and implement policies that align with Amazon's Leadership Principles. Your role will focus on mitigating employment-related risks while supporting a positive workplace culture through data-driven insights and capability building program.

Key job responsibilities

• Provide expert consultation to HR and business leaders on performance management, corrective actions, and termination decisions
• Coach managers on effective employee relations practices and conflict resolution mechanisms
• Drive implementation of employee voice listening mechanisms to capture feedback and concerns
• Monitor and analyze ER trends and metrics to identify opportunities for process improvements and policy updates
• Conduct Monthly Business reviews with required stakeholders
• Develop, implement, and update HR policies and procedures, ensuring compliance with labor laws and regulations
• Partner with Legal and HR teams to assess and mitigate employment-related risks
• Support organizational change initiatives while ensuring fair and consistent treatment of employees
• Design and deliver training programs and capability building initiatives on ER-related topics
• Lead complex employee relations investigations, including allegations of policy violations, misconduct, and ethics concerns
• Manage and resolve escalated employee concerns and grievances through appropriate intervention strategies