via Career pages·2w ago
E-Branch Relationship Manager
IDFC First Bank
Full-timeOn-sitecustomer relationship managementliabilities and assets productsteam training
Location:Hyderabad, Telangana, IndiaType:Full-timePosted:2w ago
Job Requirements
About theRole: As an E-Branch Relationship Manager you will be part of the Turbo Cross-Sell team. This role is focused on engaging customers to drive revenue growth, identifying new business opportunities, and ensuring timely resolution of customer queries. You will play a key role in enhancing customer experience and contributing to the overall success of the branch.
Primary Responsibilities
- Meet and exceed revenue targets by actively engaging with customers.
- Identify and explore new business opportunities to drive growth.
- Ensure faster resolution of customer issues with effective follow-through.
- Conduct market research to evaluate customer needs and identify selling opportunities.
Secondary Responsibilities
- Support and train team members to consistently exceed daily and weekly targets.
- Collaborate effectively with internal and external stakeholders to achieve business objectives.
What We Are Looking For
Education Qualification: Prior experience in retail banking, sales, or customer relationship management is desirable.
Experience: Prior experience in retail banking, sales, or customer relationship management is desirable.
Skills and Attributes
- Excellent written and verbal communication skills.
- Strong understanding of liabilities and assets products and processes.
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