Developer Community Manager

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Developer Community Manager

Location: Bengaluru, India

About the Role

Smartsheet is looking for a Developer Community Manager to build, grow, and lead our developer community from the ground up. In this role, you will establish the foundation, help define the culture, and create the programs that turn individual developers into an engaged community.

You will earn trust one conversation at a time, and scale engagement through content, consistency, and authentic connection. You will report directly to the Director of Community and partner closely with Product, Engineering, Marketing, and Customer Success to ensure the developer voice informs everything we build.

Our Community is central to how customers succeed — and our developer ecosystem is a critical part of that mission. This is a rare opportunity to build something from the ground up and leave a lasting mark on how the next generation of Smartsheet builders connect, learn, and grow.

You Will:

• Act as the community's primary voice: respond to questions and threads across platforms.

• Moderate channels to ensure a safe, inclusive environment; enforce guidelines and manage escalations professionally.

• Drive engagement by sparking conversations, surfacing resources, and keeping threads active.

• Host recurring office hours and AMAs with internal guests to build relationships and identify developer needs.

• Nurture emerging contributors and connect them to broader advocacy programs.