Skill required: Order to Cash - Accounts Receivable Ledger Maintenance Designation: Delivery Operations Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Order to Cash Operations
Must act as an subject matter expert for the team, should be able to handle team and client queries
Team handling experience on paper
Good understanding of SLAs & KPIs
Execute end-to-end O2C transactions in line with documented SOPs and client requirements.
Demonstrate good understanding of interdependencies between Billing, AR, Cash Application, and Reconciliations.
Handle routine issues independently and escalate complex exceptions appropriately.
Billing
Create and process accurate customer invoices as per contract terms, SLAs, and pricing structures.
Perform billing validations to ensure correctness of quantities, rates, taxes, and customer details.
Identify, analyze, and resolve billing discrepancies in coordination with upstream teams.
Accounts Receivable (AR)
Maintain customer accounts and perform AR postings including invoices, adjustments, credit/debit notes.
Monitor aging reports, open items, and account balances.
Support initiatives to improve cash flow and AR hygiene by resolving aged items.
Cash Applications
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Apply customer payments accurately using remittance advice and bank statements.
Process payments received through lockbox, wire transfer, ACH, and electronic platforms.
Analyze and resolve unapplied, unidentified, short, and overpayments within agreed timelines.
Reconciliations
Perform bank, cash, and AR reconciliations with minimal supervision.
Investigate variances and ensure timely clearance of reconciling items.
Support month-end close activities and balance validations
Functional & Technical Skills
Strong working knowledge of Order to Cash (O2C) processes
• Hands-on experience in:
o Billing & Invoicing o Accounts Receivable (AR) o Cash Applications o Reconciliations
Experience with SAP ERP systems
Proficient in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, aging analysis)
What are we looking for? Skill required: Order to Cash Designation: Order to Cash Operations Associate Qualifications: Bachelor - degree with Finance specialization Years of Experience :5 to 8 years
Behavioral & Professional Skills
Strong attention to detail and analytical skills
Ability to work independently with limited supervision
Effective communication with internal teams and clients
Time management and SLA-driven mindset
Willingness to support 24×7 rotational shift operations as required
Complete Work from office
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems
Your day to day interactions are with peers within Accenture
You are likely to have some interaction with clients and/or Accenture management
You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
Decisions that are made by you impact your own work and may impact the work of others
In this role you would be an individual contributor and/or oversee a small work effort and/or team
Please note that this role may require you to work in rotational shifts
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