Delivery Director

About Highradius

HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+ agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognized as a market leader by Gartner, IDC, and Forrester.

Job description

Role: Associate Director/Director mid-market Consulting

Summary:

This incumbent will play a key leadership role on the consulting team by building effective client relationships, managing multiple complex projects to completion and developing a high performing team. This role will be a trusted adviser to our customers to deliver the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and is able to continually improve our methodology and develop best in class processes. S/he will be a dynamic leader that fosters a collaborative environment and has a track record of rallying teams to success.

This is a highly visible and complex role since the candidate will be the senior point of contact and work with executives and users across the entire organization. The successful candidate must be a strong leader, extremely well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills.

Responsibilities:

• Manage a portfolio of up to 10-15 business transformation enterprise projects or couple of strategic engagements of varying complexity at any given time.

• Lead the implementation services & consulting for assigned clients

• Implementation scoping, estimating and contract reviews

• Work with cross departments (sales, product management, customer value, infrastructure) to be able To come up with solutions which help provide value to clients