Data Science Professional

About the role

In this job, you’ll be accountable for delivery of actionable insight and analysis across the Digital area of BT Consumer, using data from across a wide range of sources. This will primarily be focused on maintaining digital customer data reporting Your output supports decision making for our key stakeholders through quality and actionable insights to deliver a holistic customer view, ensure data compliance, integrity and interpretation across the team.

What you’ll be doing

Drives decision-making using the power of data and insights. Manage change survey governance to ensure compliance, accuracy and integrity data collected. Manage developer backlog for capability enhancements and debugging Develops strong relationships with colleagues and help them in achieving their goals of improving KPIs. Produces high-quality, actionable insights to deliver a holistic customer view. Develops high-quality reporting and analysis, leveraging self-serve wherever possible, and ensures that the data being used is accurate and timely. Analyses data from multiple sources, including digital and offline sources where needed. Act as the subject matter expert for specific business analysis, providing input into development of new products and ensuring consistently high-quality analysis is delivered to support the business. Deliver and own self-serve reporting solutions dashboards (where appropriate) that provide a deep understanding of our products, how the business is performing and the key drivers. Helps coach the business to interpret analyses and reports better, to improve their data literacy.

The big decisions involved in this role Recommendations based on analysis and business understanding. Self-serve tool input and management What data assets to use for reporting & analysis Data pipeline dependencies upstream of the data and report data products

Essential Skills / Experience

Making the difficult, simple to clearly communicate latest data and reports to all levels of the organization. Experience in digital technologies and ways of working Strong analytical skills Use of agile/lean methodologies for continuous delivery and improvement BigQuery

SQL

Google Cloud Platform Dashboard creation & Maintenance – Qlik

Desirable Skills / Experience

Google Cloud Platform Dashboard creation & Maintenance – Qlik

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.