At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries.
www.godrejindustries.com
About Godrej Capital (GCL)
Godrej Capital is trusted lending partner advocating reliable, transparent, and fair lending practices backed by the legacy and trust of the Godrej Group spanning over 129 years.
www.godrejcapital.com
About the role:
Join our Cross‑Sell Analytics team to drive data‑backed strategies that unlock customer value, and support business growth. You will work across portfolio diagnostics, cross‑sell strategy, and risk insights to help shape smarter credit and customer engagement decisions.
Job Description:
Monitor portfolio health through deep‑dive analytics, dashboards, and early‑warning insights
Identify high‑value customer segments for cross‑sell using behavioural data and predictive analytics
Analyse campaign performance across channels and recommend actions to improve conversion & ROI
Partner with marketing to analyse channel performance, campaign effectiveness, and audience targeting.
Build data‑driven customer journeys for hyper‑personalized communication across digital channels
Conduct root‑cause analysis of portfolio trends, acquisition quality, and campaign outcomes
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Collaborating with Credit, Risk, Business, Marketing, and Product teams to build data‑led strategies
Drive process improvements across data, reporting, and analytics workflows
Build actionable insights to improve collection efficiency, pre-delinquency management and reduce overdue buckets.
Conduct deep‑dive analysis on customer payment behaviour, delinquency patterns, and slippage root causes.
Develop segmentation strategies for early-, mid-, and late‑stage collections.
Qualification & experience:
Bachelor’s or Master’s degree in Engineering, Economics, Statistics, Mathematics, or any quantitative discipline.2–4 years of relevant experience in risk analytics, preferably in BFSI.
Essential skills
Strong command of Excel, SQL, Python/R, and statistical modelling.
Prior exposure to XSell Analytics.
Strong Business Acumen with out of the box thinking
Strong Strategic and Tactical communications Skills
Ability to work independently
Work Experience 2-4 years
Benefits
Be an equal parent
Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners
6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
2 months paid leave for secondary caregivers
Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel
Coverage for childbirth and fertility treatment
No place for discrimination at Godrej
Gender-neutral anti-harassment policy
Same sex partner benefits at par with married spouses
Coverage for gender reassignment surgery and hormone replacement therapy
Community partnerships and advocacy
Persons with Disability (PwD) care
We are selfish about your wellness
Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options
Elder care for those who might need to extend support to senior family members
Preventative healthcare support
Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.
Uncapped sick leave
Flexible work options, including remote working and part-time work
Mental wellness and self-care programmes, resources and counselling
Celebrating wins, the Godrej Way
Structured recognition platforms for individual, team and business-level achievements
Digital and offline instant recognition platforms
An inclusive Godrej
Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. It’s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.
We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.
If this sounds like a role for you, apply now! We look forward to meeting you
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