Customer Service Executive - UCV Finance - Motor Finance - Sales - Satara - Desai Heights (1st Floor) - CSE

Key Accountabilities:

Lead Generation

• Generates lead for deals through interactions with DSE or through channel partners/open market

Customer Relationship Management

• End to end customer relationship management including explaining product offerings and resolving sales queries

• Cross-selling product offerings to customers

• Educates customer with information to build their understanding of issues and capabilities

• Goes beyond their day to day work to assist customers in a positive manner

Dealer Relationship Management

• Maintaining relationship with assigned dealer

Deal Processing

• Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

• Internal Stakeholder Management

• Interact with operations and credit team in order to ensure smooth processing of loan applications