Customer Retention Account Manager

Fast-Frogward Your Career to Years From Now

Be part of a team where your work directly shapes the way the world’s top companies build and secure their software. At JFrog, as an Associate Account Manager, Renewals you’ll play a key role in bringing our industry-leading solutions to market, helping customers like Amazon, Google, and Netflix solve their most pressing DevSecOps and AI/ML challenges. Every day offers new opportunities to collaborate, strategize, and innovate in a fast-paced, growth-driven culture. If you thrive in a dynamic environment and want to make an impact in the world of software, JFrog is the place for you.

What you’ll be doing as an Associate Account Manager, Renewals:

In this role, you’ll be a key player in our fast-paced and highly innovative engineering team. You will:

• Be responsible for renewal and upsell to existing mid-market and SMB customers

• Must have a good understanding of technology in general, understanding how to sell to technical stakeholders, especially around DevOps and security would be an added advantage

• Manage renewals month on month with the expectation to close them on time

• Work with existing customers to pitch new products, expand existing licenses to cross sell and upsell

• Build strong relationships with key stakeholders within our customers

• Develop DevOps strategies with C-level executives, work with CISOs on their security priorities and goals

• Exceed monthly, quarterly, and annual sales targets

• Work closely with the support and consulting teams to achieve product adoption

If you don’t meet 100% of the requirements below – that’s okay, nobody’s perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day.