Credit Manager-Loan Against Property

Job Requirements

About the Role

The Credit Manager – Loan Against Property (LAP) is responsible for evaluating, reviewing, and approving credit proposals related to LAP products within the Retail Underwriting function. The role involves maintaining agreed service level deliverables, ensuring adherence to credit policies, and managing portfolio quality through regular monitoring and strategic account management. The incumbent will work closely with business teams to align credit decisions with the bank’s risk appetite and foster effective interpersonal relationships across teams.

Primary Responsibilities

• Underwrite secured and unsecured loan proposals in accordance with defined policies and procedures, ensuring service level agreements (SLAs) are met.

• Supervise a team of credit underwriters and provide necessary guidance and support.

• Conduct personal discussions with customers to assess creditworthiness.

• Minimize front-end delinquencies by proactively engaging with customers at the first sign of default.

• Ensure completion and verification of credit and KYC documentation through telephonic checks, field visits, and collateral inspections.

• Coordinate with the sales team to meet business targets and maintain SLA compliance.

• Ensure strict adherence to credit policies and regulatory standards.

Secondary Responsibilities

• Monitor portfolio performance and identify early warning signals.

• Track deferrals and renewals and develop appropriate account strategies in collaboration with the business team.