Capital Market Trade Manager-BPS

Job Responsibilities :

(Must have)

• Identify, Lead & execute projects that harness one or many

solution levers like Process re-engineering, Technology enabled intervention, Automation etc. focusing on Improving efficiency, realizing Productivity benefits, per SOW / Contractual commitments

• Process review, analysis, transformation within the financial

services construct

• Drive continuous improvement initiatives across BPS + IT

operations delivery teams

• Implement Best practices for IT operations to enhance

efficiency and effectiveness, across the SDLC lifecycle

• Develop and manage relevant metrics and KPIs to measure

Delivery excellence with an analytical mindset for measuring the complex, unknowns etc. of processes

• Collaborate with Global cross-functional, virtual teams to

identify and successfully deliver Continuous improvement, Automation initiatives

• Effectively project manage a portfolio of Improvement /

Transformation & Change initiatives across various work streams

• Report on progress and keep Org. Leadership, client

stakeholders etc. closely appraised of progress and delivery

• Support, Drive and improve a Delivery team-wide process