Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
This position works directly with client's customers to help them identify and book their desired meeting rooms and event spaces within client corporate offices in the APAC region while reporting to the Assistant Program Manager. You will respond to customer requests and inquiries to ensure meeting room and event space bookings are processed accurately and efficiently while ensuring customers receive timely confirmation and clear communication throughout the booking process. This role contributes to JLL's business objectives by providing professional service excellence in fast-paced, demanding corporate environment while passing confirmed bookings to local Service Delivery team to support event execution, maintaining JLL's reputation for excellence in corporate real estate services through seamless booking coordination and customer communication as part of three-person permanent APAC booking team based in Bangalore or Hyderabad.
What your day-to-day will look like:
- Work directly with client's customers to help them identify and book desired meeting rooms and event spaces within Client corporate offices in APAC region
- Respond to customer requests and inquiries to ensure meeting room and event space bookings are processed accurately and efficiently
- Ensure customers receive timely confirmation and clear communication throughout booking process
- Pass confirmed bookings to local Service Delivery team to support event execution
- Provide professional service excellence in fast-paced, demanding corporate environment
- Support customers during designated time zone hours as part of APAC booking team
- Maintain accurate booking records and documentation for all meeting room and event space reservations
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- Coordinate with Service Delivery teams across APAC region to ensure seamless handoff of booking information
Required Qualifications:
- Strong customer service and communication skills with ability to work directly with Client's customers professionally
- Demonstrated organizational capabilities with ability to process bookings accurately and efficiently
- Excellent written and verbal communication skills to provide timely confirmation and clear communication
- Ability to work in fast-paced, demanding corporate environment
- Strong attention to detail with ability to maintain accurate booking records
- Proficiency with booking systems and Microsoft Office Suite including Word, Excel, Outlook
- Ability to coordinate with multiple stakeholders across different time zones
- Positive, professional, service-focused personality and demeanor
Preferred Qualifications:
- Experience in booking coordination, event coordination, or administrative support roles
- Background working with corporate meeting rooms and event spaces • Understanding of APAC region corporate office environments
- Experience working with Service Delivery teams or facilities management operations
- Knowledge of Amazon corporate culture and working environment
- Familiarity with event management platforms or booking systems
- Experience supporting customers across multiple time zones
- Background in corporate real estate or facilities management operations
Location: Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
Location:
On-site –Bengaluru, KA
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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