via Career pages·2w ago
Associate Training Manager
IDFC First Bank
Full-timeOn-sitetraining facilitationcontent creationtraining program designperformance measurementstakeholder managementanalytical skillscustomer servicecommunication & influencevoice trainingcomplaint resolution managementnew hire trainingdigital literacytraining deliverypersonal brandingcall handling metrics & service qualityon the job trainingservice quality measurementproblem solvingcrm system proficiencydrive & rigourlearning agilityteam managementdeveloping training materialstraining and development needs assessmentvoice of customer analysiscustomer orientationdeveloping peoplecontact center operationsmultitasking
Location:Navi Mumbai, Maharashtra, IndiaType:Full-timePosted:2w ago
Job Requirements. About the Role. Are you passionate about empowering teams through impactful training? As an Associate Training Manager at IDFC First Bank, you’ll lead engaging sessions that blend...
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