At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
The Associate Solution Architect, D&T, SAP PM is responsible for partnering with the Digital and Transformation (D&T) & Business teams across global locations to define, deliver, and support IT‑enabled business solutions within the SAP PM module in collaboration and alignment with Senior Solution Architects and Principal Solution Architects. This role focuses on understanding maintenance business processes, identifying requirements, and designing effective functional solutions aligned with enterprise asset management needs.
The position is accountable for testing, and deployment of SAP PM capabilities. It also includes handling ongoing system maintenance, enhancement requests, and providing production support in accordance with West Digital and Transformation standards, as well as company policies and procedures.
Essential Duties and Responsibilities
Collaborate with global Digital & Transformation teams and business stakeholders to understand the overall vision, maintenance strategies, and operational needs, and translate them into detailed SAP PM business requirements.
Analyze process issues, interpret functional gaps, and recommend best practices or SAP‑standard solutions to optimize maintenance operations.
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Utilize industry and SAP best practices to define the strategic direction for SAP PM and design scalable, compliant, and efficient technical solutions.
Serve as an essential member of Agile sprint teams, participating in backlog refinement, user story creation, functional requirement creation, test case and test steps creation, configuration, testing, and delivery of optimal features.
Deliver functionality based on user stories, ensuring that all acceptance criteria and business expectations are met.
Support integration of SAP PM with adjacent modules (MM, QM, FI/CO, MFG, SD, S2P) and external systems when applicable.
Provide day‑to‑day system support, troubleshooting, and issue resolution in alignment with the ERP Services Delivery Model and West policies.
Perform all tasks in compliance with regulatory requirements, including Sarbanes‑Oxley (SOX) and FDA GMP guidelines.
Participate in and adhere to the Change Control process, ensuring all changes follow proper impact assessment, approvals, and release practices.
Ensure solutions and processes comply with corporate regulations, standard operating procedures, work instructions, and applicable safety rules.
Support testing cycles (unit testing, integration testing, UAT) and coordinate with business users to ensure successful deployment and hyper care.
Maintain data quality and master data standards for equipment, functional locations, task lists, BOMs, and maintenance plans.
Provide user training, knowledge transfer, and documentation to maintenance planners, technicians, and other end users.
Collaborate with technical teams (ABAP, Integration, Basis) to develop RICEFW objects (reports, interfaces, enhancements, forms, workflows).
Promote continuous improvement initiatives and identify opportunities to streamline PM processes using standard SAP capabilities.
Exhibit reliable, punctual, and predictable attendance and professionalism.
Perform additional duties as assigned.
Education
Any B Tech Degree (Electrical / Mechanical / Chemical / Computer Science / Electronics / Information systems etc.)
Work Experience
No min experience required.
0-1 years of related work experience preferred.
Prior experience in SAP PM is not mandatory.
Good oral communication and presentation skills is a must.
License and Certifications
Latest SAP Certification in SAP S/4 HANA SAP PM domain is an added advantage but not mandatory.
Travel Requirements
10%: Up to 26 business days per year
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Shift
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.
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