Associate Site Merchandiser, Softlines Central Marketing

The Site Merchandiser is responsible for maintaining accurate, comprehensive, and high-quality information across all merchandising assets, ensuring customer expectations are consistently met at the highest standard. This role involves strategizing and scheduling content for browse pages and other site pages, compiling and analyzing traffic and web metrics, and reporting performance insights to management. The individual will independently propose, plan, and execute new features, stores, and launches with minimal supervision, collaborating with design and categories teams to meet project objectives. They will establish cross-functional goals, coordinate with category teams for execution, and drive site improvements to completion by working alongside marketing and designers across the team. Technical & Professional Requirements

• Proficiency in Excel, with the ability to quickly learn in-house tools
• Strong attention to detail with the capacity to manage multiple concurrent projects
• Ability to take direction and collaborate effectively across teams
• Excellent written and verbal communication skills in English
• Ability to prioritize and meet deadlines in a fast-paced environment
• Innovative, self-motivated, with a strong interest in and some experience with online merchandising

Core Responsibilities

• Content Management: Coordinating and managing resources to deliver thorough, page content
• Customer Insights: Tracking and analyzing customer behaviors, including searching, browsing, and purchasing to identify problems and opportunities, and engaging cross-functional teams as needed
• Merchandising Calendar: Planning and executing the site merchandising calendar, encompassing email programs, new store launches, cross-category placements, site-wide events and search results optimization
• Promotions: Developing merchandising strategies for storewide promotions and collaborating closely with marketing to schedule them
• Analytics: Synthesizing and analyzing relevant content metrics
• Testing & Optimization: Regularly developing, testing, and analyzing new merchandising tactics to drive sales across all categories and improve conversion rates, documenting results and sharing best practices with the team

The Site Merchandiser must be capable of thinking and acting both strategically and tactically. The ideal candidate will demonstrate:

• Experience designing and executing online customer experiences
• Strong communication skills with experience coordinating teams and presenting to senior management