Associate Process Manager

Shift Timings: have to be flexible with all shifts including night shifts.

Travel Requirements: NA

TA Agreement:- 1 Year

Job Description:

As part of our IB Operations team, you will be working with our client partners to improve processes and controls that build capacity and scale. Support us to monitor and capture the overall data and its status from various global functional teams across our clients.

Job Responsibilities

- Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope

- Independently handle all clients and lead mitigation steps to prevent escalations

- Help knowledge management endeavour by sharing process knowledge and best practices within the teams

- Lead various quality initiatives across processes managed

Who we’re Looking For:

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Qualifications

- Post Graduation (MBA/ PGDM)

- Knowledge of KYC and Client On-boarding, Derivative Operations, Risk and Financial Reporting, Asset Servicing, Reference Data

- Proficient in MS PowerPoint, MS Word and MS Excel

- Delivery of productivity gains and identify and implement process improvements.