via Career pages·1w ago
Associate Operations Specialist - Liability Operations
IDFC First Bank
Full-timeOn-sitedata entryaccount openingcustomer serviceservice request processingdocument reviewworkflow coordinationbanking operationscompliance managementlogistics managementcash managementatm operationsoperational efficiencypersonal brandingrisk managementproblem solvinglearning agilitybranch supportregulatory compliancecustomer lifecycle managementliability managementdeveloping peoplefraud detectionquality assurancecommunication & influenceremittancestransaction processingservice deliverydigital literacyaccount opening and kyc verification
Location:Mumbai, Maharashtra, IndiaType:Full-timePosted:1w ago
Job Requirements
About the Role
The Associate Operations Specialist (D) in the Retail Liability Operations department is responsible for processing customer requests and transactions, ensuring accuracy and compliance in documentation and data entry. This role plays a critical part in maintaining operational efficiency and delivering high-quality service within the retail liabilities domain.
Primary Responsibilities
- Scrutinize documents for account opening and service request processing.
- Perform data entry for account opening and service requests.
- Process customer transactions accurately and efficiently.
Secondary Responsibilities
- Liaise with other teams within Retail Liability Operations to ensure smooth workflow and resolution of issues.
Education
- Graduation: Graduate in any discipline from a recognized institution.
Experience
- Minimum 2 years of relevant experience in operations or a similar role.
Skills and Attributes
- Attention to detail and accuracy in documentation and data entry.
- Good communication and coordination skills.
- Ability to work collaboratively with cross-functional teams.
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