Associate - Mnow Performance

As associate in the Seller Experience team, the candidate would be responsible for the design,development & execution of strategic initiates to improve seller experience & seller business from inception till scale up. Adding to this, he will also be looking at E2E Hyperlocal construct

Responsibilities:

-Identify scope for improvement in marketplace processes and come up with structural solutions for various problems impacting seller experience or seller growth. Expected to own end to end design and execution of an initiative.-Structure and conduct analyses to define objective and key results for a program. Back-up business decisions with data. -Identify industry trends and perform benchmarking to shape critical initiatives in the ecommerce marketplace ecosystem. -Liaison with cross functional teams such as category management, supply chain, finance, legal, tech etc.for seamless execution of programs and course correct based on need. -Create dashboards, trackers and newsletters to improve visibility of the programs both internally and externally. -Track the status of the initiatives vs. the expected timelines & intended impact. -Highlight issues and problem solve with the relevant stakeholders to make sure the initiatives are on track. - Improve OMNI overall speed ( D1 and D2, Match SLA<>O2D)- Streamline operations of both FM and seller and find ways to reduce breaches keeping speed at the forefront