Leads end-to-end operational readiness for transformation programs, ensuring Operations are fully prepared to execute new processes, systems, and workloads through go-live and stabilization. Responsible for readiness strategy, planning, documentation, training alignment, operational validation, cutover execution, and hypercare support.
Key Responsibilities -
Program Readiness Leadership
Own and deliver the Ops Readiness strategy and execution plan for assigned program
Serve as primary Operations Readiness contact for program leadership
Align readiness milestones with SIT, UAT, conversion, and go-live timelines
Operational Design & Documentation
- Oversee development and validation of:
Operations approach documents
Administrative guidelines
Procedure documentation / job aids
Ensure future-state processes align to system functionality and business requirements
Readiness Validation & Impact Management
Lead Operational Impact Analysis and readiness assessments
Identify operational risks, process gaps, and capacity impacts
Drive readiness sign-offs prior to go-live
Training & Enablement Oversight
- Partner with training teams to:
Don't want to miss the next one?
Subscribe to daily email alerts for roles matching your interests.
Adaptability – Responds to evolving program needs and timelines
Communication – Delivers clear, concise updates to leadership and stakeholders
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Similar roles you might like
More openings like this one — take a look before you go.
