Associate II, Surgical General Field Sales & Account Management

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly.

The Associate II, Surgical General Field Sales & Account Management (Professional Path), is primarily responsible for achieving sales targets for specific accounts by establishing and implementing sales plans. You will drive sales, promotion, and development within designated accounts to reach commercial goals, applying advanced knowledge and skills through self-directed work. Specifics include:

• Achieve sales targets for specific accounts by establishing and implementing a sales/business plan for a designated client base or specific sales program
• Develop customer development strategy and dedicated account action plans for assigned accounts, building and maintaining long-term relationships with key customers
• Acquire a thorough understanding of customer needs and requirements, expanding relationships with existing customers by proposing solutions that meet their needs and objectives
• Lead the preparation of strategies and individual tactical plans, providing strategic input regarding analysis, future potential, and key programs for accounts
• Prepare and negotiate contracts, guiding initiatives targeting particular accounts
• Analyze market situations, including competitive intelligence on key accounts and competitors
• Organize customer events and other programs independently or with marketing/medical departments, in line with agreed business tactical plans
• Contribute to stakeholder mapping, including segmentation and profiling
• Provide accurate and timely data for the Alcon Customer Relationship Management system

All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations.