The Associate Engineer role focuses on developing, supporting, and enhancing software solutions and automation capabilities that improve operational efficiency and service reliability. Working under the guidance of senior engineers and technical leads, the role contributes to key service management areas such as Incident, Major Incident, Problem, and Change Management while building technical expertise, troubleshooting skills, and a strong foundation in software engineering best practices.
Understand need of multiple projects and communicate them divisionally and/or cross-divisionally
Knowledge to deliver in Agile Methodologies.
Follow strong engineering practices in the team
Ability to debug complex issues and provide the right solution
What you’ll be doing
Work under the guidance and supervision of a Senior Engineer or Technical Lead to deliver assigned tasks and objectives.
Own and deliver assigned work items end-to-end with quality and accountability.
Collaborate effectively with cross-functional teams and stakeholders to ensure successful and timely delivery.
Develop a foundational understanding of the product, technology stack, engineering processes, and business requirements to make informed contributions.
Participate actively in team discussions, code reviews, planning sessions, and knowledge-sharing activities.
Apply engineering best practices, coding standards, and quality processes in day-to-day work.
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Troubleshoot, debug, and resolve issues with support from senior team members when required.
Demonstrate a learning mindset by continuously improving technical skills and expanding domain knowledge.
Communicate progress, risks, and challenges clearly to team members and stakeholders.
Contribute to team goals by embracing feedback, collaborating effectively, and maintaining a customer-focused approach.
Support documentation, operational excellence, and process improvement initiatives within the team.
Build professional presence by participating in technical communities, learning programs, forums, and relevant engineering events.
Essential Skills / Experience
Minimum 1 year of professional experience in software development and application support.
Hands-on experience with Java (OpenJDK 17), J2EE, and object-oriented programming concepts.
Experience developing Microservices using Spring Boot, Spring Cloud, and Spring Data.
Good understanding of RESTful APIs and SOAP Web Services.
Experience working with SQL and NoSQL databases.
Knowledge of Apache Kafka or similar event-driven messaging platforms.
Experience with API documentation and testing tools such as Swagger/OpenAPI.
Understanding of software development lifecycle, version control, testing, and debugging practices.
Strong problem-solving skills and the ability to work collaboratively within a team.
Good communication skills and a willingness to learn and adapt to new technologies.
Desirable Skills / Experience
Hands-on experience or certification in Artificial Intelligence (AI) and Machine Learning (ML) technologies.
Experience using AI-assisted development tools such as GitHub Copilot, Amazon Kiro, or similar coding assistants to improve development productivity and code quality.
Exposure to cloud platforms and modern DevOps practices.
Familiarity with containerization technologies such as Docker and Kubernetes.
Knowledge of automation, observability, and monitoring tools.
Understanding of Telecom domain processes, OSS/BSS systems, and service management practices.
Contributions to technical communities, personal projects, hackathons, or open-source initiatives are a plus.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
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