Assistant Soft Service & Events Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Soft Service Manager

DUTIES AND RESPONSIBILITIES

Understand JLL IFM Service contract.

Take over the Site, Actively call out snags and snag closure.

Vendor Management aligning with all supplier to establish and maintain operational stability, compliance score, timely execution of work and cost efficiency and KPI meeting with suppliers.

Operational issues on real time basis which requires assistance, guidance and approval.

Landlord Management – Aligning with Landlord to timely resolve issue, invoice processing.

Participate in Emergency Evacuation procedures including crisis management and business continuity planning.

Forecast budget and manage the same within negligible variance.

Interacting with Intel SPOC for monthly walkthrough, on demand request etc.

Advice the Site Manager on implementing ideas, cost saving etc.

Tracking & control – Inventory, expense, invoice.

Ensure adherence to policies and procedures applicable to the FM function.

Plan, organize and arrange any event for JLL and Client, including event coordination, logistics management, vendor coordination, and post-event evaluation.

Ensure compliance of regulations / requirements of JLL management and Client.

Provide assistance in general administrative activities as required.

KPI meetings with supplier.

Regular meeting with Admins to understand the day to day requirement.