Assistant Manager - Service Sales

Primary responsibility:

• Generating enquires, negotiation and finalization of orders.
• Will be responsible for AMC renewal & extending support to the Service Supervisor.
• Timely renewal of maintenance contract for group and one to one customer.
• Will be responsible for improving conversions, recoveries and T business.
• Preparing sales negotiation data sheet and submitting model elevator proposal.
• Completing all the documentation associated with the Contract, i.e. tender, technical clarifications, legal documents, etc. and submitting them to the customer within the given timeframe.
• Meeting customers to assess their requirements. Preparing and maintaining Customer History Card for major customers.
• Knowing, developing and maintaining the elevator market and Otis growth through Service Sales.
• Supporting the Service and Sales function to enhance customer experience.
• Preparing and making presentation to Customers and stakeholders.
• Responsible for account receivables.
• To ensure adhering to Safety procedures while visiting the sites.

Key Skills:

• Good Communication skills (English & Hindi)
• Good Presentation skills
• Good Negotiation skills
• Should have thorough product knowledge & previous experience in direct customer handling while working in AMC Sales.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.