To effectively manage Accounts Receivable operations by ensuring timely accounting of collections, monitoring customer credit exposure, maintaining reconciliations and receivable controls, supporting provision and revenue recognition processes, and driving collection efficiency. The role is responsible for maintaining accurate receivable records, facilitating credit management activities, coordinating with internal and external stakeholders, and ensuring compliance with audit and financial reporting requirements.
Core Job Responsibilities
Accounts Receivable & Collections Management
Account and monitor direct collections received from stockists through RTGS/NEFT and other banking channels.
Ensure timely and accurate adjustment of customer receipts in the accounting system.
Track outstanding receivables and proactively follow up with CFAs, stockists, and sales teams for recovery and resolution.
Review and clear unadjusted balances in customer ledgers through coordination with relevant stakeholders.
Analyze debtor ageing and collection trends to improve receivable performance.
Credit Management
Perform customer credit assessments and calculate appropriate credit limits based on established policies.
Update and maintain customer credit limits in ERP/SAP systems.
Review and release system credit blocks/checks to facilitate timely order processing and invoicing while ensuring compliance with company credit policies.
Financial Reporting & Controls
Prepare monthly workings for Doubtful Debts provisions and Revenue Recognition in line with accounting standards and company policies.
Reconcile General Ledger accounts with Accounts Receivable sub-ledgers and investigate discrepancies.
Maintain schedules, reconciliations, and supporting documentation related to receivables.
MIS & Analytics
Update daily and monthly Accounts Receivable dashboards and key performance indicators.
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Generate analytical reports on collections, overdue receivables, customer ageing, and credit utilization.
Provide insights to management for decision-making and risk mitigation.
Stakeholder Management
Collaborate closely with Sales, Supply Chain, Finance, CFAs, and Stockists to address receivable and collection issues.
Participate in cycle meetings, review discussions, and conference calls with sales teams regarding outstanding receivables and collection performance.
Conduct training and awareness sessions for CFAs on receivable processes, controls, and compliance requirements.
Audit & Compliance
Provide data, schedules, reconciliations, and supporting documentation for Internal, Statutory, and US audits.
Respond to audit observations and queries accurately and within stipulated timelines.
Ensure compliance with internal controls, company policies, and financial governance requirements.
Supervisory/Management Responsibilities
No direct people management responsibility.
May provide functional guidance and process training to CFAs and other stakeholders on receivable management and credit control processes.
Position Accountability / Scope
The role is accountable for ensuring accurate receivable accounting, effective collection management, credit risk monitoring, and compliance with financial controls.
Key Stakeholders Internal
Credit Management Team
Sales Teams
Supply Chain
Finance & Controllership
Internal Audit
External
Carrying & Forwarding Agents (CFAs)
Stockists / Distributors
Statutory Auditors
External Audit Teams
Minimum Education
M Com with 2 years of experience / Fresh CMA
Minimum Experience/Training Required
Minimum of 2 years of experience in Accounts Receivable, Credit Control, Finance, Audit, or Commercial Operations.
Freshly qualified CMA candidates are encouraged to apply.
Exposure to ERP systems (SAP), financial reconciliations, and working knowledge of accounting standards would be advantageous.
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