Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
A Transport Analytics Assistant Manager for Employee Commute Services oversees corporate mobility programs, using data to identify optimization opportunities, control costs, and ensure/enhance safety. The resource needs to bridge data science and operations to create seamless, cost-effective daily travel experiences for corporate workforces.
Data Analytics & Reporting
Develop, maintain, and enhance commute operations dashboards tracking key metrics including OTA%, OTD%, no-show rates, fleet utilization, scheduling efficiency, and per-cab occupancy
Build automated reporting frameworks for daily, weekly, and monthly commute performance reviews
Perform root cause analysis on operational deviations such as service delays, high no-show rates, and cost overruns
Create data visualizations and executive summaries for leadership reviews and business presentations
Analyze cost impact of no-shows, route inefficiencies, and underutilized fleet capacity
Operations Intelligence
Monitor and analyze commute request patterns, shift-wise demand, and seasonal trends to support capacity planning
Don't want to miss the next one?
Subscribe to daily email alerts for roles matching your interests.
Develop predictive models for demand forecasting, route optimization, and fleet deployment
Identify opportunities for cost optimization through data-driven recommendations on route consolidation, vehicle right-sizing, and scheduling improvements
Track and analyze safety incident data (major/minor incidents) to identify patterns and recommend preventive measures
Support vendor performance evaluation through SLA compliance analytics
Platform & Tools Management
Manage and optimize data pipelines from transportation management systems (e.g., MoveInSync ETS)
Administer and enhance BI tools and dashboards (Excel, or similar platforms) for commute analytics
Ensure data integrity, accuracy, and timeliness across all reporting systems
Collaborate with technology teams to improve data collection, integration, and automation capabilities
Stakeholder Management & Communication
Partner with Commute Program Managers, site operations teams, and vendor partners to translate data into actionable strategies
Present analytical findings and recommendations to senior leadership and cross-functional stakeholders
Respond to ad-hoc data requests and provide analytical support for strategic initiatives
Train and mentor team members on analytics tools, methodologies, and best practices
Process Improvement
Identify and implement process improvements through data analysis and benchmarking
Develop and standardize KPI definitions, measurement methodologies, and reporting templates
Drive automation of manual reporting processes to improve efficiency and reduce turnaround time
Establish data governance standards for commute analytics
Essential Skills
Technical Skills: Advanced proficiency in Microsoft Excel. Experience with BI tools (Tableau, Power BI) and data visualization is highly valued.
Technology Tool Skills: Hands-on experience with corporate transport software (e.g., MoveInSync, Routematic), and GPS tracking dashboards.
Strong knowledge of administration, facilities, and transport management principles.
Proficiency in fleet planning and fleet management software.
Excellent organizational, communication, and leadership skills.
Ability to handle customers, analyze data, and resolve conflicts.
Required Qualifications:
Bachelor's degree in business/computer science
3-5 year’s experience in transportation or facilities management
Strong analytical and problem-solving skills
Program management experience
Knowledge of transportation demand management principles
Excellent communication and interpersonal skills
Experience with transport management software/tool
Key Performance Measures
Compliance with the Service Level Agreement established between Jones Lang LaSalle and Amazon (Client)
Location:
On-site –Gurugram, HR
Scheduled Weekly Hours:
48
Job Tags:
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Similar roles you might like
More openings like this one — take a look before you go.
